703-501-9154 Sun 12:00 am - 11:30 pm, Mon 12:00 am - 11:30 pm, Tues 12:00 am - 11:30 pm, Wed 12:00 am - 11:30 pm, Thurs 12:00 am - 11:30 pm, Fri 12:00 am - 11:30 pm, Sat 12:00 am - 11:30 pm

Customer Service

Thank you for visiting our website. Our hope is that our online store is always at your service and available to you according to your busy schedule. We are always open to your feedback on how to make the shopping experience we provide better for you.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

Our network of over 10 schools across Virginia and Puerto Rico, state of the arts embroidery facilities and relationships with suppliers worldwide, enable us to have an incomparable selection of products available for your students at the most competitive prices. In addition, R&RVU's understands the importance of providing uniforms that meet the distinct functional needs of individual schools, the durability expectations of parents, and the fashion and comfort needs of students. Our product design team continually ensures that our uniform line is not only comfortable and affordable, but is on par with the latest styles and fashion trends.

Quality

R&RVU are designed to be comfortable while withstanding the wear and tear of everyday student life.

Sizing

Our industry standard sizing includes XS to 4XL in adult sizes, and a full range of youth sizing. Any exceptional sizes, or customization is FREE OF CHARGE.

R&RVU Guarantee

The R&RVU Guarantee ensures that we will stand behind the quality of all our products. We offer 30 days guarantee on manufacturer's defects. If a customer feels the item has not met their expectations, we want to know about it. Customers can either visit any of our Local Showrooms or, place a call to our Customer Service Centre and they will discuss the details of the return options.

Product Care

All clothing options are machine washable. In order to help maximize the life of the product, washing instructions are outlined on the labels of all of our garments, and are displayed beside each item, when you order On-Line.

Return & Exchanges

At R&R Virginia Uniforms our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within 30 days of purchase. You can visit our location(s) to exchange or return your item(s) or return by mail. Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles. Shipping and handling costs are not refundable. To assure proper credit, all returns are subject to inspection upon receipt. There are two ways to return an item: 1) Bring it to our store(s) with your receipt: Turabo Shoping Center, AVE Shuford ESQ Calle 16 Caguas PR 00725 2) Mail it with your receipt by using the return shipping information provided here. Ship via insured mail or carrier. Return shipping cost and original shipping and handling are not refundable unless item is manufacturer defective when shipped. If you would like to make an exchange, please refer to the sizing charts to assure proper fit and note "exchange" on the return label. 7001 Loisdale Rd Ste C-13 Springfield, VA 22150